Shipping Policy

1. Order Processing

• All orders are processed after successful payment confirmation.
• Orders are typically processed within 1–3 business days.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During peak seasons, promotional events, or unforeseen circumstances, order processing may take longer than usual.

2. Shipping Locations

We currently ship to most locations across India. If your delivery location is not serviceable by our courier partners, we will notify you and process a full refund if payment has already been received.

3. Delivery Timeline

Estimated delivery times are as follows:

• Within Maharashtra: 2–5 Business Days
• Other States in India: 4–10 Business Days
• Remote or Rural Areas: Delivery may take additional time depending on courier availability.

Please note that delivery timelines are estimates and may vary due to factors beyond our control.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• We may offer free shipping on selected products, minimum order values, or promotional campaigns.
• Any applicable shipping charges are non-refundable unless the order is cancelled by us or the product received is incorrect or damaged.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation via email, SMS, or WhatsApp (where applicable) containing your shipment tracking details. You can use the tracking number to monitor the status of your delivery through the courier partner’s website.

6. Delivery Attempts

Our courier partners will generally make multiple attempts to deliver your package.

If delivery cannot be completed due to:

• Incorrect or incomplete address
• Customer unavailability
• Refusal to accept the package

The shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Inspection at Delivery

We recommend inspecting your package upon delivery.

If you notice:

• Damaged packaging
• Missing items
• Incorrect product

Please contact us within 48 hours of receiving the order, along with photographs of the package and product.

8. Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Government restrictions
• Transportation disruptions
• Courier partner delays
• High order volumes

SS Sales shall not be held liable for delays caused by circumstances beyond our reasonable control.

9. Lost or Undelivered Shipments

If your order has not been delivered within the expected timeframe, please contact us. We will coordinate with the courier partner to resolve the issue as quickly as possible.

10. International Shipping

At present, Akkinos ships only within India. We do not offer international shipping.

11. Changes to Shipping Policy

SS Sales reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated Effective Date.

12. Contact Us